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About Jaws Marine
Management Team
John R. Smith, III - Service Manager
My name is John Russell Smith III. My career starts in the summer of 1988 when I
graduated from Andover Senior High School in Linthicum, Maryland. Just after
graduating I went to work for an auto parts store, "The PepBoys". In 1989 I left "The
PepBoys" to advance my career and went to work for "Admiral Pontiac", a General
Motors car dealer in Glen Burnie, Maryland. There I was one of four Technicians on a
team that trouble shot then serviced customers cars for anything from a simple dash light
replacement to an engine or transmission overhaul. 1991 I ventured into the Marine
Industry and worked for a gentleman named Jim Benney, President of "JB Automotive
and Marine" in Glen Burnie, Maryland. In February of 1992 I received my "Major"
credentials from Mercury Marine in Stern Drives and Inboards, this was the first step in
my new career. After studying and working on boats, engines and sterndrives I then went
back to Mercury Marine Training Schools and received my "Certified Technician"
credentials.
After eleven years with the same company I left "JB Automotive and
Marine" to continue my career with "Offshore Performance" in Grasonville, Maryland in
April of 2001. Shortly after beginning there I was in Mercury Marine Training Classes to
keep up to date on all new products and to be the best in this field of work. After meeting
all requirements to keep my Certified Technician status over the past five years, I then
became a "Master Technician", the highest honor that can be earned by a Mercury
Marine Technician. I was now one of only fifteen Technicians in the State of Maryland to
have reached this status and was one of a very elite group. In July of 2005, I was one of a
dozen to complete and pass the Mercury Racings "Dry Sump Six Drive" class on the East
Coast. Over the next two years I would be part of a company that grew and became one
of the best repair facilities in the northern East Coast.
Seth Hammond - Part and Service Coordinator
I first started working in the marine industry in 1997. I began working in the industry part time for the marine supply retailer Boater's World.
Working for the retailer I was able to gain an extensive knowledge base of marine parts and accessories from paints to electronics. In addition, I learned the importance of customer service and care.
Enjoying the industry, coupled with my passion for fishing, I continued to work for the retailer throughout my high school and college career.
Graduating with my Bachelors Degree in Business from Salisbury University in 2004, I decided to become a full time employee for Boater's World. I worked about a year with the retailer when I was offered the exciting opportunity to manage their store in Easton, MD.
From there I was promoted to Manager of their Stevensville, MD location and finally to their Salisbury, MD location. In 2008, I was offered a position with JAWS Marine as Parts and Service Coordinator. I jumped at the opportunity to work more closely with my customers and their boats.
The position also offered me a chance to learn more about marine engines from some of the best certified mechanics in the industry. I look forward to applying the knowledge that I have gained from my experiences over the past twelve years in the industry to serve you and your boating
needs.
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